Delivery
PLEASE NOTE: Our Offices are closed from December 20th to January 3rd for the Christmas Holiday season.
All correspondence will be answered on our return.
Orders placed during this time will not be dispatched until January 6th.
PLEASE NOTE: Due to delays with UK Customs Clearance, packages shipping to the UK are taking longer than normal, these delays are completely out of our control.
Christmas Delivery Dates
For delivery of orders before Christmas, please place your order before the following dates.
Ireland 18th December
Europe 16th December
UK 16th December
USA 16th December
Canada 15th December
Rest of the world 6th December
Please note delivery is subject to normal delivery service and does not include any delays which may occur with the courier, which are completely out of our control, such as customs clearance, adverse weather conditions, operational delays or customer unavailability on arrival of package etc.
Please note deliveries are made by FedEx to USA/Canada, UK & Europe.
FedEx cannot deliver to a PO Box/APO address please provide street address for delivery.
Deliveries to Ireland are made via DPD couriers.
Orders placed after these dates may still arrive in time for Christmas.
Orders Placed after 10a.m. (GMT) on December 20th will not be dispatched until January 6th as we will be closed for the Christmas Holiday Season
WORLDWIDE DELIVERY
We charge a flat rate of US$24.95 per order for deliveries to the USA/Canada and Australia. So you can buy as many products for one delivery cost.
*Delivery times shown above are approx. delivery times. Deliveries may arrive before or after these times. Please note packages may be delayed from time to time due to adverse weather conditions, airport closures, customs delays or during periods of high volume of general deliveries. These delays are completely out of our control. We do our best to ensure your package arrives safely; all packages have an individual Track and Trace number. If for some reason your package hasn’t arrived please contact us for your tracking number and we will do our best to establish the whereabouts of the package for you.
When your order has been shipped you will receive an email confirmation of dispatch. We aim to dispatch all orders in 24-72 hours on receipt of order. Please note items are dispatched week days only excluding holiday weekends.
Please note: *Deliveries to UK, Europe, USA & Canada are made by Fedex, subject to courier availability to your area.
Fedex cannot deliver to PO Box addresses, therefore, any orders with a PO Box shipping address will be sent by registered post, and will take longer to arrive.
If for some reason your item is out of stock we will email you with an estimated delivery date, an alternative option of your purchase such as colour or similar style where available or a full refund.
TAXES/DUTIES
Any taxes and or duties on your order will NOT be included in your online total.
The carrier will charge the package recipient all applicable duty, taxes at time of delivery. Since we do not charge, or collect these taxes, they won’t be included in your online total. Please contact your local customs office for more information regarding these charges.
UK Delivery
Please note from 1st January 2021, items been delivered to the UK maybe charged import taxes & customs fees. These charges and fees are not included in your online total and are completely out of our control. These additional costs are charged by the UK RH Revenue & Customs Department. Fedex will collect these charges on behalf of the UK RH Revenue service. For further information on these charges please contact your local Government office.