Cookies are a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. Cookies are useful because they allow a website to recognise a user’s device and are widely used in order to either make websites, work more efficiently, let you navigate between pages, remember your preferences, and generally improve your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

We use the following different types of cookies:

Strictly necessary cookies 

These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket.

Performance cookies and analytics technologies

These cookies collect information about how visitors and users use our websites, applications and services, for instance which functionality visitors use most often, and if they get error messages from areas of the websites, applications or services. These cookies don't collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications and services work.

Functionality cookies

These cookies allow our websites, applications and services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or advertising cookies

These cookies may be used to deliver adverts more relevant to you and your interests.  They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation. We work with third parties including Facebook who may use cookies, web beacons and other storage technologies to collect and receive information to provide services and targeted adverts.

Cookies we use

Token Description
date_add The date and time the cookie was created (in YYYY-MM-DD HH:MM:SS format).
id_lang The ID of the selected language.
id_currency The ID of the selected currency.
last_visited_category The ID of the last visited category of product listings.
ajax_blockcart_display Whether the cart block is "expanded" or "collapsed".

Token Description
viewed The IDs of recently viewed products as a comma-separated list.
id_wishlist The ID of the current wishlist displayed in the wishlist block.
checkedTOS Whether the "Terms of service" checkbox has been ticked (1 if it has and 0 if it hasn't)
id_guest The guest ID of the visitor when not logged in.
id_connections The connection ID of the visitor's current session.
id_customer The customer ID of the visitor when logged in.
customer_lastname The last name of the customer.
customer_firstname The first name of the customer.
logged Whether the customer is logged in.
passwd The MD5 hash of the _COOKIE_KEY_ in config/settings.inc.php and the password the customer used to log in.
email The email address that the customer used to log in.
id_cart The ID of the current cart displayed in the cart block.

We use Google’s remarketing technology, this allows us to display relevant ad’s to you based on visiting our website.  If you would prefer not to receive targeted advertisement you can deactivate cookies for these purposes by visiting www.google.com/settings/ad 

We use tools such as Google Analytics to analyse to target and improve our marketing campaigns, marketing strategies and website content.  

Google will use analytics information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google should not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

To opt out of being tracked by Google Analytics across all websites please visit: http://tools.google.com/dlpage/gaoptout

We also may also use tools provided by other third parties, such as Facebook to perform similar tasks. We use the Facebook pixel which is an analytics tool that allows advertisers to measure the effectiveness of advertising by understanding the actions people take on a website. Advertisers can use pixel data to make sure ads are being shown to the right people, build advertising audiences and unlock additional Facebook advertising tools. Facebook cookies are 3rd party cookies used to track website goal conversions and create (anonymised) lists of people that visited our website. If you wish to disable Facebook cookies on your browser, please visit http://www.aboutads.info/choices/.You can also opt out by using your facebook account https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

https://support.google.com/chrome/answer/95647?hl=en (Chrome);

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

http://www.opera.com/help/tutorials/security/cookies/ (Opera);

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

https://support.apple.com/kb/PH21411 (Safari); and

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.